Terms of Use

Welcome to Timecogland, where nature meets time in every tick and tock of our exquisite timepieces. These Terms of Use ("Terms") outline the rules and guidelines for using our website, purchasing our products, and engaging with our brand. By accessing or using our site, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. Account and Registration

If you create an account on our website, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized use of your account, you should notify us immediately at wshop@timecogland.com.

2. Purchases and Payments

When you make a purchase on our website, you agree to pay the listed price for the product, plus any applicable taxes and shipping fees. You authorize us to charge your chosen payment method for the total purchase amount. We reserve the right to refuse or cancel any order for any reason, including errors in the order or unavailability of the product.

Accepted Payment Methods

• PayPal: A widely recognized and trusted payment platform, PayPal offers a secure and convenient way to pay for your Tiwhwatch purchase.
• Credit Cards: We accept major credit cards, including Visa, MasterCard, and American Express. These cards provide a reliable and familiar payment option for many of our customers.
• Apple Pay: For Apple users, Apple Pay offers a quick and secure payment method that can be used on your Apple devices. This option is ideal for those who prefer a seamless and contactless payment experience.
• Local Payment Options: We also offer local payment options to cater to the needs of customers in different regions. These options may include bank transfers, direct deposits, or other methods that are popular in your area. For more information on local payment options, please contact our customer service team.

No Delayed Payments Accepted

To ensure a smooth and efficient payment process, we do not accept any payment methods that involve delayed payments. This policy helps us maintain a consistent and reliable service for all our customers.

3. Product Information

We strive to provide accurate and up-to-date information about our products. However, we cannot guarantee that all product descriptions, specifications, or prices are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Returns and Refunds

Our return and refund policy is designed to ensure your satisfaction. If you receive a product with a quality issue, please contact our customer service team at wshop@timecogland.com. Describe the problem in detail and attach clear pictures of the product. If the issue is confirmed, you will be instructed to ship the product back to the address provided by Customer Service.

We will process your refund within 1 - 2 business days after receiving and inspecting the returned product. The refund will be issued to the original payment method. Please note that the time it takes for the refund to appear in your account may vary depending on the payment platform's policies.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Timecogland or its content suppliers and is protected by international copyright laws. You may not copy, reproduce, distribute, transmit, display, perform, or create derivative works from any content on our website without our prior written consent.

6. User-Generated Content

If you submit any content to our website, such as reviews or comments, you grant Timecogland a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

7. Disclaimer of Warranties

Our products are provided "as is" and "as available." We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

8. Limitation of Liability

Timecogland will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software), or other items obtained through this site. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

9. Indemnification

You agree to indemnify and hold Timecogland and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States of America, without giving effect to any principles of conflicts of law.

11. Changes to Terms

We reserve the right to update or change these Terms at any time without prior notice. Your continued use of our website after any such changes constitutes your acceptance of the new Terms. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.

12. Contact Information

If you have any questions about these Terms of Use, please contact our customer service team at wshop@timecogland.com. Our customer service hours are Monday to Friday from 9:30 AM to 4:30 PM and Saturday and Sunday from 10:30 AM to 2:30 PM. Outside of these hours, you can still reach us via email or WhatsApp, and we will respond as soon as we are back in the office.

13. Shipping Policy

Once you've placed your order with Timecogland, we aim to process and dispatch your order within 1 to 3 business days. After dispatch, you can expect to receive your Timecogland timepiece within 5 to 7 business days. Each watch is carefully packaged in a high-quality gift box with protective foam to ensure it arrives in perfect condition. For more details on our shipping policy, please refer to our Shipping Policy.

14. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and disclose your information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. For more details, please refer to our Privacy Policy.

15. User Conduct

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the website by, any third party. This includes, but is not limited to, the following:

• You will not use our website to transmit any material that is defamatory, obscene, threatening, or otherwise unlawful.
• You will not use our website to transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
• You will not attempt to gain unauthorized access to our website, the server on which our website is stored, or any server, computer, or database connected to our website.

16. Termination

We reserve the right to terminate or suspend your access to our website at any time, with or without cause, and without prior notice. Upon termination, your right to use the website will immediately cease.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent under the law.

18. Entire Agreement

These Terms constitute the entire agreement between you and Tiwhwatch regarding the use of our website and supersede all prior or contemporaneous understandings or agreements, whether written or oral.

19. Waiver

The failure of Tiwhwatch to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any assignment or transfer in violation of this section shall be null and void.

21. Feedback

We welcome your feedback and suggestions about our website and our products. However, you acknowledge that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them). You further acknowledge that we may have other customers or users who have provided similar feedback or suggestions, and that we may have already contemplated or developed ideas similar to yours.

22. No Resale

You agree not to resell for a profit any of our products or services, or access to our website, without our prior written consent