Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website or purchase our products. By using our site, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: This includes your name, address, email address, phone number, and payment information when you make a purchase.
Usage Information: This includes information about how you interact with our website, such as the pages you visit, the time spent on those pages, and the actions you take.
Device Information: This includes information about the device you use to access our website, such as the type of device, operating system, and browser type.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Your Orders: We use your personal and payment information to process and fulfill your orders.
To Improve Our Website: We use usage and device information to improve the functionality and user experience of our website.
To Send You Marketing Communications: We may use your email address to send you marketing communications about our products and services. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the emails or by contacting us at wshop@timecogland.com.
To Respond to Your Inquiries: We use your contact information to respond to your inquiries and requests for information.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and email marketing services.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a government agency or other legal process.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption technology to protect your information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to access, correct, or delete your personal information. You can do this by contacting us at wshop@timecogland.com. We will respond to your request within a reasonable time.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our customer service team at wshop@timecogland.com. Our customer service hours are Monday to Friday from 9:30 AM to 4:30 PM and Saturday and Sunday from 10:30 AM to 2:30 PM. Outside of these hours, you can still reach us via email.

Thank you for choosing Timecogland. We are committed to protecting your privacy and ensuring a secure and enjoyable shopping experience.